Job Title: Support Relief Officer Department: Department of Probation Services Reports to: Probation Office Manager Salary: $14.49/hour ($30,139.20/year) Hours: Full-time 8:00 a.m. – 5:00 p.m. or as assigned Posted: Friday, May 4, 2018 Deadline: Friday, May 18, 2018
Job Purpose and Overview:
The Franklin County Municipal Court is the largest municipal court in the state. Its Probation Department currently consists of approximately 80 employees, including Management, Probation Officers, and Support Staff. Support Relief Officers are located in the Support Unit in the Department under the general direction of the Chief Probation Officer and the immediate direction of the Support Unit Supervisor. The Support Relief Officer is responsible for providing coverage to other positions in that unit: Receptionist and Intake Assignment Coordinator.
The Support Relief Officer must maintain a mastery level of all Support Services procedures and job responsibilities. The position is to become LEADS certified (Law Enforcement Automated Data System). The Support Relief Officer fills in when necessary and carries out daily job assignments delegated by the department management.
Essential Duties and Responsibilities of the Position:
1. Knowledgeable and current with word processing applications and transcription equipment. 2. Transcribe reports, correspondence, case notes, and general typing for the Department. 3. Review and make necessary corrections on all final typed work. 4. File Department and court documents, correspondence, and/or probation files. 5. Distribute mail. 6. Retrieve weekly and monthly Department printouts; sort and distribute, as well as address any specific needs for these reports (i.e. replace reports in particular binders, etc.). 7. Digital duplicate forms and stock the forms bins every Friday or as needed. 8. Acquire cross training in other positions within the unit and/or Department as needed. 9. Record and transcribe the minutes of staff meetings. 10. Maintain compliance with Support Unit guidelines and procedures. 11. Perform other duties as assigned and may be assigned to duties in other departments of the Court as needed.
When assigned to any of the following positions, the following tasks are included:
1. Answer the main switchboard, transfer calls, re-direct calls, page, and record brief messages when appropriate. 2. Greet the public, clients, and court personnel. 3. Log office visitations and court referrals. 4. Process documents between officers of the Court, clients, and staff. 5. Perform light typing and filing. 6. Perform inquiries using the Court’s case management software. 7. Distribute mail. 8. Record and transcribe the minutes of staff meetings as directed. 9. Acquire cross-training in other positions within the unit and/or department as directed. 10. Perform other duties as assigned and may be assigned to duties in other departments of the Court as needed.
Intake Assignment Coordinator:
1. Conduct probation intake interviews of convicted defendants referred by the Court, which may occasionally occur out of the office on another floor, behind the courtrooms, or in a jail cell. 2. Process probation intakes, which include but is not limited to retrieving of court cases, deciphering court entries, ensuring probation files are in proper sequence/order and copying necessary documents for the probation file 3. Perform data entry using the Court’s case management software to assign cases to Probation Officers, and to transfer, modify, and perform case close-out on probation cases with respect to individual units and officers. This includes performing multiple computer transactions to determine/ensure appropriate probation case assignment. 4. File department/Court documents, correspondence and/or probation files. 5. Deliver documents to various departments throughout the court system on a daily basis. 6. Record or transcribe the minutes of staff meetings as directed. 7. Maintain compliance with Support Unit guidelines and procedures. 8. Acquire cross-training in other positions within the unit and/or department as directed. 9. Perform other duties as assigned and may be assigned to duties in other departments of the Court as needed.
Applicants must submit the Court's employment application form, a resume, and a cover letter addressed to Human Resources Manager Adrianne Patterson that describes with some specificity how the applicant's qualifications match those required for the position.
The Municipal Court Judges' application form can be found at http://www.fcmcclerk.com/court/employment. (Be sure to submit the Judges Job Application, and not the application of Municipal Court Clerk Lori Tyack.)
To ensure consideration, the application materials should be submitted by Friday, May 18, 2018, to:
Adrianne Patterson Human Resources Manager Franklin County Municipal Court 375 South High Street 10th Floor Columbus, Ohio 43215
Receipt of applications will be acknowledged by mail or email, and only those applicants invited for an interview will be contacted by telephone. Applicants should not call or contact the Human Resources Manager or any Court employee concerning their application.
As a part of the selection process, a candidate may be required to perform skills tests that could include exercises to test the candidate’s typing and/or writing ability, understanding of court systems, knowledge of legal terminology and procedures, and knowledge of Franklin County Municipal Court. Candidates who indicate knowledge of a second language or American Sign Language will be required to demonstrate those skills.
Employees of the Court are at-will employees and serve at the pleasure of the Court; employees are not in the classified civil service system and are not members of bargaining units. The Court is an Equal Opportunity Employer and does not discriminate on the basis of age, gender, religion, race, color, national origin, ancestry, sexual orientation, disability, military status, or genetic information.
Qualifications and Requirements:
1. A high school diploma or equivalent. 2. Knowledge of common office practices, procedures, and equipment. 3. Proficiency in operating a personal computer and using, or being able to learn, Microsoft Office products such as Word, Outlook, and Excel, and Courtview 2000. 4. Ability to type with speed and accuracy, and operate transcription equipment. 5. Ability to work a high volume, multi-line telephone system, and excellent telephone and interpersonal skills. 6. Must receive a grade of at least 85% on spelling test. 7. Ability to use a personal computer for entering data, filling in form letters, and printing documents; read and copy records precisely; arrange items in alphabetical or numerical order; assess questions and provide information; complete routine forms; and lift up to ten (10) pounds. 8. Highly organized, detail-oriented, and able to function in a high volume, high stress environment. 9. Ability to effectively and professionally communicate verbally and in writing in English to diverse audiences. 10. Pleasant personality and ability to interact and maintain effective working relationships with judges, employees, and others conducting business with the Court. 11. Conscious of and sensitive to the diversity within the Court’s jurisdiction and ability to interact professionally with this diverse population of people from many different geographic, socioeconomic, religious, racial, and ethnic backgrounds on a regular basis. 12. Professional appearance and demeanor appropriate for the position and the work environment expected of a representative of the Court. 13. Demonstrated dependability, reliability, and excellent attendance record. 14. Patience, objectivity, maturity, effectiveness under stress, initiative, and adaptability.
Additional consideration will be given to individuals who have any of the following qualifications: typing speed of at least 60 words per minute; an associate's degree, paralegal certification, or other advanced schooling; an understanding of legal terminology and procedures; previous experience as a legal secretary or in a court system or legal environment; knowledge of the functions and locations of other courts and government agencies; the ability to speak and write Spanish or a language commonly used by people of Somalia for whom English is a second language; or proficiency in American Sign Language (ASL).
Additional Salary Information: Benefits:
The Franklin County Municipal Court offers an excellent benefits package that includes: health, prescription, vision, dental, and life insurance; short-term disability; generous vacation, sick, and personal leave; eleven paid holidays; longevity service payments; sick leave reciprocity; an Employee Assistance Program; a deferred compensation program; tuition reimbursement; credit union membership; and direct deposit of net pay.
Court employees are members of the Ohio Public Employees Retirement System (OPERS), which provides retirement, disability, and survivor benefits for public employees. All full-time employees hired after January 20, 2010, contribute to OPERS by paying the required employee share, which is 10% of their salary. The Court pays the required employer’s share of 14% of the employee’s salary. Since Court employees are members of OPERS, they do not have any Social Security taxes withheld from their pay.
About Franklin County Municipal Court
The mission of the employees of the Franklin County Municipal Court is to implement the policies and procedures established by the Judiciary and the State Legislature in a professional and dedicated manner and to ensure accessibility, fairness and courtesy in the administration of justice.